Terms & Conditions
Terms and Conditions
Last Updated: Sept 1, 2024
Welcome to Shimal’e Peleg-Light in Art website
These Terms and Conditions (“Terms”) govern your use of our website www.shimalepeleg.com and the purchase of custom lighting fixtures from our online store. By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully before making a purchase.
- General Information
1.1. Company Information: Shimal’e Peleg’s website offers custom made glass lighting. The website is an asset of the company: Maayan art in Glass Ltd. (514318906). The company is based in Israel and operates in accordance with Israeli Consumer Protection Law. (חוק הגנת הצרכן, התשמ”א-1981 “)
1.2. Products: All products sold on our website are custom-made lighting fixtures, designed and manufactured ccording to the specifications provided by the customer.
1.3. Currency and Pricing: Prices displayed on our website are in U.S. dollars (USD) and include shipping costs unless otherwise stated.
- Order Process
2.1. Placing an Order: Orders can be placed online through our website. You must provide accurate and complete information when placing an order. Once submitted, orders are considered final.
2.2. Payment: Payment is required in full at the time of order placement. We accept payments via Visa, Mastercard, Amex, PayPal, Applepay, bank wire. Your order will not be processed until full payment is received.
2.3. Order Confirmation: After placing an order, you will receive an email confirmation. This email serves as an acknowledgment of your order. The order is deemed accepted when we start processing it.
- Custom Lighting Fixtures
3.1. Customization: All lighting fixtures are custom-made according to the specifications you provide. It is your responsibility to ensure that all specifications and details are accurate before submitting your order.
- Shipping and Delivery
4.1. International Shipping: We ship worldwide. Door to door.
4.2. Shipping Costs: The cost of shipping is included in the price of the product unless otherwise noted.
In the US there will be no additional taxes or fees beyond the purchase price. However, for customers in Europe and other countries, VAT charges may apply according to the rules of your specific location. Please check your local regulations to understand any potential additional costs.
4.3. Delivery Times We ship all orders in up to 8 weeks of receiving payment. Shipping takes 5-7 days (in Europe, Australia, Canada-custom clearance may take few more days)
- Cancellation Policy
5.1. Customers may request to cancel their order within 24 hours of placing the order and before production has commenced. If the cancellation request is approved, the customer will receive a full refund, minus a cancellation fee and any applicable credit card fees, in accordance with Israeli law.
5.2. Cancellation of a transaction before receiving the product by the customer will be subject to a deduction of 5% or 100 NIS, whichever is lower. The business will refund the customer the amount paid for the transaction, minus the cancellation fee and credit card fees, in accordance with the law.
5.3. Right to Cancel: In accordance with Israeli Consumer Protection Law, (Cancellation of a transaction in accordance with the Consumer Protection Regulations (Cancellation of a Transaction), 2010, and the Consumer Protection Law, 1981.”) you have the right to cancel your order within 14 days of receiving the product,
5.4. Exemptions to Right of Cancellation: Under Israeli Consumer Protection Law, custom-made products are exempt from the right of withdrawal. Therefore, once production begins, orders cannot be canceled or refunded.
5.5. Notification of Cancellation: To cancel your order within the permitted time frame, you must provide us with a clear written statement of your decision to cancel. Please contact us at miri@shimale.co.il or +972-52-5279674 or +1-760-514-4344
5.6 Cancellation After Product Receipt (If Approved by the Business)
In exceptional cases where the business approves a customer’s request to cancel a transaction after the product has been received, the following conditions apply:
- The customer is responsible for returning the product to the sender in its original, well-packaged condition.
- The business will issue a refund only after receiving the returned product and verifying its condition.
- The refund will be subject to deductions for the business’s shipping costs, credit card fees, and a cancellation fee of 8%
- Warranty and Liability
6.1. Warranty: We offer 1-year warranty on all electrical components of our lighting fixtures. But we offer after-sales service for life.
6.2. Exclusions from Warranty: The warranty does not cover damages resulting from improper installation, misuse, modifications, or external factors beyond our control.
6.3. Limitation of Liability: Our liability is limited to the value of the product purchased. We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.
- Intellectual Property Rights
7.1. Ownership: All content on this website, including text, graphics, logos, images, and software, is the property of Maayan Art in Glass Ltd and is protected by intellectual property laws.
7.2. Use of Content: You may not reproduce, distribute, or otherwise use any content from this website without our prior written consent.
- Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Israel. Any disputes arising from these Terms or your use of the website will be subject to the exclusive jurisdiction of the competent courts in Haifa, Israel.
- Amendments to Terms
We reserve the right to amend these Terms and Conditions at any time. Changes will be posted on our website, and it is your responsibility to review them regularly.
- Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Shimal’e Peleg- Light in Art
Maayan Art in Glass Ltd
Almagor, Israel 1292200
Email: miri@shimale.co.il
Phone: +972-4-6930735, +1-760-514-4344
By using our website and making a purchase, you agree to be bound by these Terms and Conditions. Please review them carefully before making a purchase.